Yes. If you've shopped online and had a change of mind you can return your item in-store provided the item meets our return conditions below:
- Item(s) were purchased within the last 30 days and proof of purchase can be provided
- Item(s) must be unworn, unwashed, or otherwise undamaged with original tags attached
- Item(s) is in its original, undamaged packaging or shoebox
Returning in-store
Please bring the item(s) you wish to return and proof of purchase, which can include your email order confirmation, order number (#VANAU...) or bank statement. If you shopped online with card, please bring the same card in-store for a refund.
Refunds
Your refund will be processed back via your original payment method, whether it's Card, PayPal or Afterpay. Click here for more information. Any shipping fees applied to your original order will not be included in your refund, even if the whole order is returned.