You’ll get an email notification once your order is ready to be picked up. Please wait until you have received this email before going in-store to collect.
To help us process your order quickly in-store, please ensure you bring along the following with you:
- Order Confirmation.
- Personal ID (eg. your driver's license, proof of age or passport).
We may also request to see the credit/debit card used or speak to the cardholder.
Please note: If you need to nominate someone other than yourself to collect the order, we require prior contact with our Vans Team*
*We may request to see the credit card used or speak to the cardholder at any stage. The nominee will also be required to show a form of I.D.