Once we have received your item and your return has been approved, we will process your refund into the same payment account you used to make the original purchase. Please allow 5-10 days for your refund to be returned to your account.
Articles in this section
- I bought a gift for Christmas, but it doesn't fit, can I return or exchange my shoes after the 25/12/2017?
- I sent my shoes back for a return, when will I get my refund?
- What if the item I received is not what I ordered?
- Have you received my return?
- Can I return my purchase to a store if I paid with PayPal / Afterpay?
- Who pays for the items I would like to return?
- I think the items I ordered are faulty. What do I do?
- I purchased online using Afterpay, can I still return my items?
- How long does the refund process take?
- How come I can return online purchases for a refund but not store purchases?