Please allow time for your return to reach our fulfilment centre. This time may vary depending on your location and can usually range between 2 to 7 business days. We will notify you once we have received your return and processed your refund, so keep an eye out on your inbox!
Articles in this section
- I sent my shoes back for a return, when will I get my refund?
- What if the item I received is not what I ordered?
- Have you received my return?
- Can I return my purchase to a store if I paid with PayPal / Afterpay?
- Who pays for the items I would like to return?
- I think the items I ordered are faulty. What do I do?
- I purchased online using Afterpay, can I still return my items?
- How long does the refund process take?
- How come I can return online purchases for a refund but not store purchases?
- Can I return my online purchase to a store for an exchange or refund?