If you checked out as a ‘guest’ when you placed the order and then made your account afterwards, then the order, unfortunately, won't show in your account history because you weren’t signed into this account when you placed it.
But don’t stress! All info and updates for your order are sent via automated email, so you can keep an eye on its progress that way (be sure to check your junk/spam folder for them just in case they end up there).
We send regular tracking emails to keep you updated throughout your purchase journey.
Have an account?
Log in to My Account > My orders> Track.
It's that easy to keep up with your order!
Checked out as a guest?
Head over to our website here and pop your order number (find this in your order confirmation email) in the tracking portal ( in the footer) to follow your Vans order!
Only received part of your order?
We ship from multiple warehouses! You'll receive separate tracking emails and shipping times might be different.
If you haven't received your order by the estimated delivery date, contact us below and we'll help track it down.
P.S Don’t forget to check your spam!