Due to the increased impact of COVID-19, we are experiencing further delays in delivery times. In light of this, please anticipate a delay of 2 - 4 business days on top of our standard delivery times of 1 - 3 business days for metro areas and 4 -7 business days for rural areas. More information here.
Just placed an order? Here's when to expect your delivery:
| DELIVERY OPTION | DELIVERY TIME | ORDER OVER $120 | ORDER UNDER $120 |
| Australian Metropolitan Areas | 1-3 Business Days | FREE EXPRESS DELIVERY | $10 |
| Australian Rural Areas | 4-7 Business Days | FREE EXPRESS DELIVERY | $10 |
Orders can be delivered to residential and business addresses, parcel lockers, PO boxes and parcel collect locations.
Only received part of your order?
If you order more than one item, your items may be dispatched from different locations. You will receive a separate dispatch email and tracking number for each package sent to you.
Important to note:
1. Delivery times may vary during peak sale periods. Please allow an additional 2-4 business days on top of standard delivery times.
2. Delivery services do not run on National or State Public Holidays.
3. Shipping times are a guideline only and cannot be guaranteed based on possible courier delivery issues, or any other unforeseen or unavoidable external events (such as severe weather conditions) beyond the control of Vans.
4. StarTrack has implemented strict cleanliness and social distancing measures to ensure safe deliveries for their customers and team. For more information, please click here.
Need help tracking your order? Click here.