If you have received your order and you have 2 different shoes that do not match, please see the options below to have this resolved:
- Head into a Vans store and our team can have your shoes exchanged for the correct pair (pending stock availability) or refunded. You can find your nearest Vans store here.
- If you cannot make it in-store, you can organise your return online through our returns portal here.
You can reach out to our Vans Team below for more assistance, but please note we are unable to facilitate direct exchanges or replacements online.