How do I earn Qantas Points on my transaction?
To earn Qantas Points on transactions with Vans, you have to:
- To earn in-store:
Scan your digital or physical Qantas Frequent Flyer card when you’re ready to pay. You can find your card in the Qantas App, your Apple Wallet or Google Pay. Add your card to your digital wallet or download or update your Qantas app.
Will I be prompted to earn Qantas Points on every transaction?
Members will have the option to present and scan their Qantas Frequent Flyer card at the time of payment.
Where can I find my digital Qantas Frequent Flyer card?
Members can find their Qantas Frequent Flyer card in the Qantas App, Apple Wallet or Google Pay.
How long until I get my Qantas Points if I choose to earn Qantas Points on my transaction?
Qantas Points will be added to your Frequent Flyer account within 14 days following the purchase.
How many Qantas Points will I earn on my transaction?
Members will earn 2 points per $1 spent in-store on transactions in Australia at Vans.
Can I earn Qantas Points when purchasing a Gift Card?
No, you cannot earn Qantas Points on the purchase of a Gift Card, however, you can earn Qantas Points on purchases where a Gift Card is used towards payment.
Who do I contact for assistance with my Qantas Points queries in relation to my transaction?
If you have a query, contact Qantaspoints@accentgr.com.au and outline the respective brand, store location, date of purchase, amount, order number and your Qantas Frequent Flyer membership number.
Can I earn Qantas Points online?
Not yet. This feature is coming soon, we will keep you updated as this is launched.
Can I redeem Qantas Points on my purchases?
Not yet. This feature is coming soon, we will keep you updated as this is launched.