How can I contact Afterpay? The Afterpay website can answer any additional questions you may have! If you have inquiries in regard to payments, declined orders, your Afterpay account, or for further information, find AfterPays FAQs on their website. Related articles Online Customer Care Team I have forgotten my Login and Password? How do I pay with AfterPay in store? AfterPay Online Can I change or cancel my order?