Product & Stores
Size Information
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What size Vans should I buy?
Our shoes are sized according to the US standard and all our shoes are unisex, so no one is excluded from wearing our kicks! When purchasing an item from a unisex range, your invoice will reflect the US Men's (default) size.
For example, you might be a US Women's 7.5 however it will show as US Men's 6 at the checkout and on your order confirmation. In this instance, a US Men's 6 is equivalent to a US Women's 7.5.
Need help figuring out your size? Check out our comprehensive size guide.
Alternatively, measure the length from the back of your heel to the end of your longest toe. Compare this length to the table below to find your perfect fit.
AU/US Mens 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12 13 14 15 16 AU/US Womens 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12 12.5 13 13.5 14.5 15.5 16.5 17.5 EU 34.5 35 36 36.5 37 38 38.5 39 40 40.5 41 42 42.5 43 44 44.5 45 46 47 48 49 50 Length in cm 21.5 22 22.5 23 23.5 24 24.5 25 25.5 26 26.5 27 27.5 28 28.5 29 29.5 30 31 32 33 34 Please note that this is a guide only. The cm length is the length of the innersole and we advise allowing an extra 1cm when calculating your shoe size.
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How to find your size with True Fit
Find the right size with our True Fit tool - tailored sizing based on your wardrobe.
How do I use True Fit?
To use True Fit, head to the individual product listing that you're after.
Look for the
logo near the size selector and click on this to open the tool.
Once the True Fit pop-up appears, complete the required questions.
Good to know: You can add as many items as you like to your True Fit profile! The more information you provide, the more True Fit can understand your individual size.
When you have provided the required information, True Fit will recommend the size that they think will suit you best.
Once you've completed your True Fit analysis, your sizing recommendation will pop up above the size selector on each product listing as you continue to browse. Please note that your recommendation will appear in the default size for this style - Vans are unisex, so the recommended size will appear as US Mens.
Can I save my True Fit Analysis?
True Fit automatically saves your analysis and recommendations on the browser and device you complete the analysis on. If you'd like to access True Fit across different browsers and devices, you can create a profile to save these details and access them at any time!
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What is the size guide for Women's accessories & socks?
Hats
SIZE OS* (One size) S/M M/L L/XL CM 52 - 63 52 - 55 56 - 59 60 - 63 Belts
SIZE OS (One size) 32 34 36 38 LENGTH (CM)* 117 81 86 91 96 Socks
SIZE US SHOE SIZE 6.5 - 9 9.5 - 11 UK SHOE SIZE 4 - 6.5 7 - 8.5 EU SHOE SIZE 36.5 - 40 40.5 - 42.5 -
What is the size guide for Women's tops & bottoms?
Women's Tops
SIZE XS S M L XL BUST (CM) 79 - 83.5 84 - 88.5 89 - 94.5 95 - 98.5 99 – 102.5 WAIST (CM) 60 - 64.5 65 - 69.5 70 - 75.5 76 - 79.5 80 - 83.5 HIP (CM) 84 - 88.5 89 - 93.5 94 - 99.5 100 - 103.5 104 - 107.5
Women's BottomsSIZE XS S M L XL NUMERIC SIZE 0 1 3 5 7 9 11 13 NUMERIC WAIST SIZE 23 24 25 26 27 28 29 30 BUST (CM) 79 - 80.5 81 - 83.5 84 - 85.5 86 - 88.5 89 - 90.5 91 - 94.5 95 - 98.5 99 - 102.5 WAIST (CM) 60 – 61.5 62 – 64.5 65 – 66.5 67 – 69.5 70 – 71.5 72 – 75.5 76 – 79.5 80 – 83.5 HIP (CM) 84 - 85.5 86 - 88.5 89 - 90.5 91 - 93.5 94 - 96.5 97 - 99.5 100 - 103.5 104 - 107.5 -
What is the size guide for Men's accessories & socks?
Hats
SIZE OS* (One size) S/M M/L L/XL CM 52 - 69 52 - 59 60 - 63 64 - 69 New ERA Hats
SIZE 7 7 1/8 7 1/4 7 3/8 7 1/2 7 5/8 7 3/4 7 7/8 8 CM 55.8 56.8 57.7 58.7 59.6 60.6 61.5 63 64 Belts
SIZE OS (One size) 32 34 36 38 LENGTH (CM)* 117 81 86 91 96 Socks
SIZE (MEN'S) 6.5 - 9 9.5 - 13 US SHOE SIZE (MEN'S) 6.5 - 9 9.5 - 13 UK SHOE SIZE (MEN'S) 5.5 - 8 8.5 - 12 EU SHOE SIZE 38.5 - 42 42.5 - 47 -
What is the size guide for Men's bottoms?
Men's Bottoms
SIZE XS S M L XL 2XL NUMERIC SIZE 26 28 29 30 31 32 33 34 36 38 HIP (CM) 83 - 89 90 - 94 95 - 99 100 - 104 105 - 109 110 - 114
Shoecare & Product Advice
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Do you have any vegan Vans?
Vans offers Vegan and vegan-friendly styles.
If you want to avoid leather and suede, many of our classic styles are made from canvas, mesh + rubber.
However, we can't 100% guarantee these shoes don't contain any animal products as manufacturers tend to use animal-based products in their glue.
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What are your upcoming releases and collaborations?
Want to be the first to know when new collabs are dropping?
Subscribe to the Vans DROP LIST below for the latest sneaker release dates.
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Do you offer custom Vans?
Sadly, we don't currently offer official custom or design-your-own Vans here in Australia.
We're also unable to get custom Vans shipped to you from the United States, however, you check out our latest drops here.
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Where is the nearest store?
Need to find your nearest store? Head over to our store locator!
Pop in your suburb or postcode to find the closest Vans store. -
Can I have some stickers?
We love that you love Vans!
Unfortunately, we currently don't have any sticker packs available. Sorry to disappoint!
We suggest following our socials and signing up to our mailing list to stay in the loop with new styles and campaigns, upcoming releases and competitions.
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How do I look after my Vans?
Our Vans Shoe Care Travel Kit is the ultimate way to keep your Vans looking fresh.
The Refresher is ideal for deodorizing and keeping your Vans feeling and smelling fresh.
The Foaming Cleaner is formulated specifically to remove dirt and stains from Vans. Use it to clean up the white rubber bumpers as well as the uppers and soles.
The Water & Stain Shield will protect your Vans from the elements. It's ideal for leather, suede, nubuck, cotton, canvas, and nylon footwear and accessories.
The Shoe Brush is a safe and effective way to remove stains and dirt, especially when used with the Foaming Cleaner.
*Please Note: Always test the products on a small area of the shoe before using.
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Contact & Store
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Can I check store stock levels?
Here are a few steps to check if your item is available at a store near you.
From the product page, select the size you are wanting to check stock for and the Availability will be shown below (either In-Store, Online or both)
If SOLD OUT, the size will be greyed out and the availability will appear as "Out of Stock"
Once you have selected your size, scroll down and enter your Postcode, and click "Check" to find available nearby stock!
IF AVAILABLE, the nearest stores will appear to select for Click & Collect
If UNAVAILABLE, the store will not be shown on this screen
If you still want to be on the safe side and make sure your items are available in-store, you can contact your nearest store here.
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How do I get in contact?
Our Vans Team are here to help. you can get in touch here!
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How do I join your mailing list?
To sign up, scroll to the bottom of the website and enter your email address.
Joining our mailing list gives you access to updates on new styles and campaigns, upcoming releases and competitions.
Important to note: Signing up to our mailing list is not the same as having an account. You can create an account here to save your purchase and return history.
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How can I provide feedback?
We value your honest feedback, whether it's good or bad. It helps us improve our products and service.
Follow this link to contact the team and let us know how you're enjoying your purchases or provide feedback on an in-store experience.
We look forward to hearing from you.
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How can I apply for a job at Vans?
Thanks for showing your interest in working for us!
We're always on the lookout for talented people to join our growing team.
If you'd like to be a part of the Vans Team, please head over to our careers page for more information on the benefits and available positions.
Thanks again and good luck!
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Sustainability & Ethical Sourcing
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Do you work with any charitable organisations?
We’re privileged to work with some amazing brands and charities that are active in the community. Please keep an eye on our social media channels for opportunities to get involved.
If you or your organisation would like to collaborate with us, please contact stampyourfeet@accentgr.com.au.
If we’d like to pursue a relationship, we’ll be in touch with the next steps.Thanks again for expressing your interest.
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Can your products be recycled?
We’re absolutely committed to minimising environmental impact. It’s an important conversation to have and we understand that we have a long way to go.
Accent Group owns the Australasian distribution rights. Though we do not manufacture these products, we support the ethical sourcing and sustainability policies that the global manufacturer has in place.Within our business, we’re actively working on ways to reduce waste and package our products responsibly. This includes (but is not limited to) using recyclable and/or biodegradable bags and driving in-store footwear recycling initiatives. We’re working closely with the ASGA (Australian Sporting Goods Association) who repurpose athletic footwear to create new products, such as gym mats, floors, and playgrounds.
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Do you promote equality and diversity?
Accent Group is committed to developing and maintaining an inclusive workplace that embraces and celebrates diversity. Our commitments include (but are not limited to) creating a great place of work that thrives on inclusion and respect and draws on the diverse backgrounds, experiences, knowledge, and skills of our people. Our Diversity & Inclusion Policy is available on our corporate website here. If you suspect or see instances of non-compliance with this policy, please contact our Customer Experience Team and we’ll investigate the matter.
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We’re also proud to work with a wide range of brands that celebrate individual expression and participate in cultural and social events. It’s a privilege to be able to use our platforms to connect with incredible people and organisations that raise awareness and support our community. Please keep an eye on our social media channels for opportunities to get involved. -
What initiatives are Vans working on to reduce environmental impact?
We’re absolutely committed to minimising environmental impact. It’s such an important conversation to have and we understand that we have a long way to go. From initiatives including using recyclable and/or biodegradable bags, to store-wide recycling practices and wholesale logistics consolidation. We are always trying to improve our practices to reduce carbon emissions.
With our stores, we're actively working on ways to reduce waste and package responsibly. This includes (but is not limited to), using recyclable and/or biodegradable bags and other initiatives such as driving in-store footwear recycling initiatives. We're also working closely with the Australian Sporting Goods Association (ASGA), which repurpose athletic footwear to create new products, such as gym mats, floors and playgrounds.
If you suspect or see instances of non-compliance with this policy, please let us know and we’ll ensure this is investigated.
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We acknowledge that these are small steps on a long journey. Any ideas and feedback you have are truly valued and appreciated. -
Ethical Sourcing & Modern Slavery Statements
At Vans, we are committed to operating responsibly and only want to work with suppliers who are dedicated to safe and ethical working conditions.
Our Ethical Sourcing Policy is available here.
This policy prohibits the use of forced, involuntary or child labour. We make sure that our suppliers are provided with this information, so they understand what’s expected if they want to work with us.We are also committed to progressing our approach to managing modern slavery risks and understand we must place ongoing attention in this space in order to contribute to the goal of eliminating modern slavery. We look forward to working further with our team members, suppliers and broader business partners to strengthen our due diligence practices.
You can view our full Modern Slavery Statement here.
If you suspect or see instances of non-compliance with either of these policies, please let us know and we'll ensure this is investigated.
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Do you manufacture your products?
Accent Group and its related entities are distributors, with manufacturers based all over the world. Quality, ethics, comfort, style are a priority - we ensure our products and external manufacturers live up to the Vans standard.
Though we do not manufacture these products, we support the ethical sourcing and sustainability policies that the global manufacturer has in place. If you see or suspect any instances of non-compliance, then please get in contact with our Customer Experience Team and we'll investigate the matter.
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