My order isn't visible in 'My Account' ?
If you checked out as a ‘guest’ when you placed the order and then made your account afterwards, then the order, unfortunately, won't show in your account history because you weren’t signed into this account when you placed it.
But don’t stress! All info and updates for your order are sent via automated email, so you can keep an eye on its progress that way (be sure to check your junk/spam folder for them just in case they end up there).READ FULL ARTICLE
How do I track my order?
You will receive an automated notification directly from StarTrack 24 hours after your order is dispatched with your tracking via email or SMS.
You can track the progress of your order here.
If you have an account with us, you will be able to view the status of your order online when you log into your account.
Ps. Check your junk and spam mail!READ FULL ARTICLE