What are the gift card terms & conditions?
A Vans gift card is always the perfect gift. Late night on the couch or day off downtown works for any shopping spree.
You can't get our gift cards online, however, they're available in store. Any gift cards purchased in-store will expire 36 months from the date of issue. They can be redeemed in any Vans retail store in Australia.*
*These cards cannot be replaced if lost or stolen. No refunds, store credits or cash will be provided for unused balances. Remaining balances on the card will only be available before the expiry date. Once the expiry date is reached, all remaining balances become unavailable.
For full Terms & Conditions please click here.READ FULL ARTICLE
Can I make my credit note an online gift voucher instead?
Yes, we can absolutely facilitate that for you! Just double-check that the credit note has not expired and still has funds left on it.
To swap over your credit note for a gift voucher, please contact our Customer Experience team and provide them with the below information:
- Full name
- Date of expiry
- Credit note numberREAD FULL ARTICLE
Can I get an extension on my credit note?
If you need an extension, we're here to help! Simply contact our Customer Experience team and provide them with the above information and we'll take it from there.
I forgot my gift card pin?
Don’t remember your gift card PIN? No worries! Simply reach out to the Customer Experience team and we’ll help you track it down.
Remember to provide us with your gift card number as this helps to speed up the process.READ FULL ARTICLE
How can I find my gift card balance?
Don’t know what your gift card balance is? Not a problem! Just follow the below steps to locate your balance.READ FULL ARTICLE
First, add the item you wish to purchase to your cart.
Next, click the “Cart” icon on the top right corner and scroll down to select “View or Update Cart”
On the right-hand side, you’ll see a section where it says “Apply Gift Cards & Promo Codes”. Click into it.
Pop in your gift card number followed by your pin (can be found on the back of your card).
Click “Check Gift Card Status and Balance”. Your remaining balance will be displayed on the screen!
Hit “Apply” to add the amount to your order!
My gift card has just expired. Can I extend it?
All of our gift cards have an expiry date on the back of the card/voucher. Please carefully check the date as we are not obligated to extend the balance after the expiry date, except under certain circumstances where we may choose to.READ FULL ARTICLE
Westfield Gift Card - Terms & Conditions
If you purchased a Westfield Gift Card or received a Westfield Gift Card, they can be used in any of our Westfield Shopping Centres across Australia.
By purchasing or using the gift card means that you accept the terms and conditions of this agreement.
Please note that these gift cards cannot be redeemed for cash, cannot be used for cash equivalent transactions (such as bill payments, purchase of financial products or foreign currency, or gambling transactions), reloaded, returned for a refund or have their balances consolidated to a new gift card.
Need more info? Check out the full terms & conditions here.
If you are experiencing issues with your card, you can contact Westfield on 1300 790 292 during business hours or send an email to firstname.lastname@example.orgREAD FULL ARTICLE