Can I purchase a gift card online?
Yes, we sell online Vans gift cards! Whether it's for yourself or someone else, we've got you covered. Online gift cards are a quick and easy way to send a present to someone, with little effort!
Once you purchase a digital gift card, we'll send it to the email address you've nominated. You can choose the value of the gift card and it will be redeemable online and in-store.
How to purchase an online gift card:
1. Click this link to start the purchase journey
2. Select the design, quantity and value before selecting 'Add to Cart'
3. Select 'Checkout'
4. Enter your contact details and delivery address (either your own or the recipient's email address) and payment details
5. You will receive an order success message with your order number
6. A tax invoice will be emailed to the purchaser and the Gift Card recipient (email address used as the delivery address) will receive an email where they can download the gift card
To redeem online: Enter your Gift Card number and PIN at the checkout.
To redeem in-store: Present your Gift Card on your mobile device.
Please note: Gift Cards are sent as inactive and will be activated 24 hours after purchase. The Gift card value must be between $20 & $999.
Please see our Gift Card Terms & Conditions here.READ FULL ARTICLE
How can I use a gift card online?
A Vans Gift Card can be used online for full or partial payment of an order.
In the final stage of the secure checkout select the “Apply Gift Card” under 'Payment Information'. This will expand and the necessary section to fill in the Gift card number and PIN will appear. Once the numbers have been entered simply click Apply.
If the Gift Card balance covers the entire order you will be able to place the order. If there is a remaining balance to pay simply scroll down and choose another payment method (PayPal, Credit Card, Afterpay).READ FULL ARTICLE
I have an online gift card, can I use it in-store?
Yes, you can!READ FULL ARTICLE
Simply head into your nearest store and present them with the confirmation email containing your digital Gift Card. Our store teams will scan the barcode which will then apply the gift card amount to your purchase.
What is my gift card balance?
Need to check the balance of your Gift Card? Not a problem, simply follow the below steps:
1. Click on this link
2. Enter your card number followed by the access code (4-digit code)
3. Hit 'Check Balance'. Your balance and expiry date will display on the screen, take note of it!READ FULL ARTICLE
What are the gift card terms & conditions?
A Vans Gift Card is always the perfect gift. Late night on the couch or day off downtown works for any shopping spree.
Vans Gift Cards can be purchased in-store and online and are redeemable at any Vans retail store in Australia or online at https://www.vans.com.au/.
The Gift Card value must be between $20 and $999.
Gift Cards are valid for 3 years from the issue date, or until no amount remains on the Gift Card.
Any balance that remains on the Gift Card after expiry will not be available for use.
Gift Cards cannot be exchanged (wholly or partly) for cash, reloaded, topped up or used to purchase other Gift Cards.
The value shown on a Gift Card includes GST.
Gift Cards are partially redeemable and any unused balance can be used for future purchases up to the expiry date.
Gift Cards should be treated like cash.
Lost or stolen Gift Cards will not be replaced or refunded.
Items purchased using Gift Cards that are subject to our returns or refunds policy will be refunded as store credit. We reserve the right to issue you with a new Gift Card equivalent to the value of your refunded Gift Card purchase.
Should we suspect any fraud relating to a Gift Card, we may refuse to redeem the Gift Card until we are satisfied that no fraud has occurred.
We reserve the right to change these conditions at any time and will provide at least 14 days’ notice by posting the changes on this website. If you contact us within the notice period and do not accept the changes, we can cancel the Gift Card and refund you any value remaining on the Gift Card.
Can I return or get a refund on a gift card?
Gift Cards will be refunded back onto a new one.
Please note: Gift Cards cannot be exchanged (wholly or partly) for cash, reloaded, topped up or used to purchase other gift cards.
Items purchased using Gift Cards that are subject to our returns or refunds policy will be refunded as store credit. We reserve the right to issue you with a new Gift Card equivalent to the value of your refunded Gift Card purchase.READ FULL ARTICLE
Can I make my credit note an online gift voucher instead?
Yes, we can absolutely facilitate that for you! Just double-check that the credit note has not expired and still has funds left on it.
To swap over your credit note for a gift voucher, please contact our Vans Team and provide them with the below information:
- Full name
- Date of expiry
- Credit note numberREAD FULL ARTICLE
Can I get an extension on my credit note?
If you need an extension, we're here to help! Simply contact our Vans Team and provide them with the above information and we'll take it from there.
I forgot my gift card pin?
Don’t remember your gift card PIN? No worries! Simply reach out to the Vans Team and we’ll help you track it down.
Remember to provide us with your gift card number as this helps to speed up the process.READ FULL ARTICLE
Can I extend my giftcard?
All of our gift cards have an expiry date on the back of the card/voucher. Please carefully check the date as we are not obligated to extend the balance after the expiry date, except under certain circumstances where we may choose to.READ FULL ARTICLE
What are the Westfield Gift Card Terms & Conditions?
If you purchased a Westfield Gift Card or received a Westfield Gift Card, they can be used in any of our Westfield Shopping Centres across Australia.
By purchasing or using the gift card means that you accept the terms and conditions of this agreement.
Please note that these gift cards cannot be redeemed for cash, cannot be used for cash equivalent transactions (such as bill payments, purchase of financial products or foreign currency, or gambling transactions), reloaded, returned for a refund or have their balances consolidated to a new gift card.
Need more info? Check out the full terms & conditions here.
If you are experiencing issues with your card, you can contact Westfield on 1300 790 292 during business hours or send an email to email@example.comREAD FULL ARTICLE